quote
"Jackie cannot tolerate embarrassment, which means it is very important to her that she is never wrong — almost as important to her as pointing out when others are. Bad Jackie has got it in her head that this is where her value comes from. If she is right and others are wrong, then they are bad and she is good. So if she were to accept being wrong — even due to having been innocently deceived — then she would be bad. And she knows that deep down she has a good heart and so that can’t be true and she must be right after all. She must be."